MatchRealWorld [fact] v1.0.0

Nielsen Heuristic 2 — Match Between System and the Real World: The system should speak the users' language, with words, phrases, and concepts familiar to the user, rather than system-oriented terms. Follow real-world conventions, making information appear in a natural and logical order.

Confidence

proven

Evidence

@nielsen/source-nielsen-1994

Heuristic Number

2

Violations

• Error messages showing raw stack traces or HTTP status codes to end users.
• Form field labeled 'SKU' when the user calls it 'Product Code'.
• Technical jargon: 'null pointer', 'CORS error', '404' without translation.

MatchRealWorld [fact] v1.0.0

Nielsen Heuristic 2 — Match Between System and the Real World: The system should speak the users' language, with words, phrases, and concepts familiar to the user, rather than system-oriented terms. Follow real-world conventions, making information appear in a natural and logical order.

Confidence

proven

Evidence

@nielsen/source-nielsen-1994

Heuristic Number

2

Violations

• Error messages showing raw stack traces or HTTP status codes to end users.
• Form field labeled 'SKU' when the user calls it 'Product Code'.
• Technical jargon: 'null pointer', 'CORS error', '404' without translation.

Examples

• Using 'Trash' or 'Recycle Bin' instead of 'Delete buffer' for file deletion.
• Shopping cart metaphor for e-commerce checkout flow.
• Calendar date picker that shows month and day names, not Unix timestamps.

Confidence

proven

Evidence

@nielsen/source-nielsen-1994

Heuristic Number

2

Violations

• Error messages showing raw stack traces or HTTP status codes to end users.
• Form field labeled 'SKU' when the user calls it 'Product Code'.
• Technical jargon: 'null pointer', 'CORS error', '404' without translation.